SEVEN GLOBAL LTDA
1.1. This instrument sets out the General Terms and Conditions of Use ("Terms of Use") that govern access to and use of the services, applications, corporate website and application programming interfaces (APIs) made available by SEVEN GLOBAL LTDA ("Seven Global"), registered under CNPJ No. 68.780.226/0001-96, headquartered in the city of Curitiba, State of Paraná, Brazil.
1.2. Use of the Seven Global platform, whether through the website (www.sevenglobal.app), mobile applications or technical integration, implies full, irrevocable and unreserved acceptance of all clauses and conditions of this instrument, as well as of Seven Global's Privacy and Data Protection Policy (LGPD) and its Compliance Policies in force.
1.3. If the User does not agree with any provision set out herein, the User must immediately refrain from using the services, accessing the platform or carrying out any registration.
2.1. For the purposes of interpreting and applying this instrument, the following definitions apply:
3.1. Seven Global operates primarily as a technology-based company and payment infrastructure facilitator, providing correspondent services for financial institutions (CNAE 66.19-3-02), software development and licensing, and data processing.
3.2. Seven Global is NOT a financial institution, commercial bank or direct foreign exchange broker. All foreign exchange transactions, conversions between fiat currencies and stablecoins, local bank settlements (via Pix, TED, ACH or SEPA) and international transfers are processed and settled through partner institutions duly licensed and authorized by the respective competent regulatory bodies.
3.3. The platform works as a technology interface that connects Users to the most efficient payment rails in the global market, enabling order automation, fee transparency and integration with instant settlement networks.
4.1. Individuals with full legal capacity (aged 18 or over) and legal entities duly incorporated before the tax authorities of their country of origin are eligible to apply for registration on the platform.
4.2. The User declares that all information provided during the onboarding process is accurate, complete, up to date and true, and assumes full civil and criminal liability for its accuracy.
4.3. In strict compliance with Brazilian Law No. 9,613/1998 and with Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) guidelines, the registration approval process may require:
5.1. Any transfer or cross-border foreign exchange transaction depends on the User submitting the order, accurately stating the amount, source currency, destination currency and the recipient's bank/wallet details.
5.2. Applicable exchange rates (spread), processing fees and network costs will always be itemized and shown to the User transparently before the transaction is formally confirmed.
5.3. Once confirmed by the User and processed through the settlement rails (such as Pix or blockchain transfer), the transaction becomes irreversible and irrevocable, and no cancellation or refund is allowed given the instant nature of settlements.
5.4. Average settlement times vary according to the chosen channel (e.g. minutes for transfers via Pix/Stablecoins and up to 1 to 2 business days for international transfers via ACH/Wire/SWIFT), and are subject to possible delays arising from additional compliance reviews by the settlement banks.
6.1. The following are the User's sole obligations:
7.1. Use of the Seven Global platform for unlawful purposes, purposes contrary to public order or in violation of third-party rights is expressly prohibited, including, by way of example:
8.1. Seven Global and its settlement partners reserve the right, at any time and without prior notice in emergency situations, to preventively suspend transactions or block any User's access if any of the following is detected:
8.2. Seven Global may terminate this agreement for cause and permanently deactivate the User's registration in the event of proven breach of any term of this document.
9.1. Seven Global processes personal data in strict compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 - LGPD) and with the Privacy Policy available on our platform.
9.2. The User acknowledges that the collection of their registration, financial and biometric data is necessary for the performance of the agreement, compliance with legal and regulatory obligations (especially BACEN's AML/CTF rules) and fraud prevention.
9.3. Data may be shared strictly with approved operational partners (technology providers, KYC platforms and settlement financial institutions) and with competent authorities when legally required.
10.1. All intellectual property rights relating to the Seven Global platform, including, without limitation, the trademark, software, layouts, databases, logos, source code and technical documentation, are the exclusive property of SEVEN GLOBAL LTDA or its licensors.
10.2. Unauthorized copying, modification, reverse engineering, decompilation, distribution or exploitation of any technology component or visual identity element of Seven Global is strictly prohibited.
11.1. Seven Global will use its best efforts to keep the platform available 24 hours a day, 7 days a week. Nevertheless, it is not liable for temporary unavailability resulting from scheduled maintenance, technical failures in the User's telecommunications networks or interruptions in third-party services (such as failures in the Central Bank's Pix system, congestion of public blockchains or card networks).
11.2. Under no circumstances will Seven Global be liable for loss of profits, indirect damages or losses resulting from incorrect bank details entered by the User or from fluctuations in the market value of digital assets between the request and the settlement of the order.
12.1. Seven Global may, at its sole discretion, amend, supplement or update these Terms of Use at any time to reflect technological improvements, new products or adjustments to legislative and regulatory changes.
12.2. Updated versions will take effect on the date they are published on the platform. Continued use of the services after the changes are published will constitute the User's unequivocal agreement to the new conditions.
13.1. For requests, questions, the exercise of data subject rights or formal notices, the User may contact the support team through the official email address: [email protected] or through the channels listed on the official website www.sevenglobal.app.
14.1. These Terms of Use are governed by and construed in accordance with the laws of the Federative Republic of Brazil.
14.2. The Central Court of the District of Curitiba, State of Paraná, Brazil, is chosen to settle any disputes arising from this instrument or from the use of Seven Global's services, with express waiver of any other court, however privileged.
